from

$101.00 usd

Let yourself be enveloped by the magic
Enjoy a unique show
Main stage

It tells the adventures of a rebellious teenager who arrives in a mysterious jungle in her grandfather’s fantasy world.

The old biologist wants to pass on to his granddaughter his endless search for the meaning of life, while he finds himself surrounded by a strange group of half-human, half-animal teachers influenced by ancient Mayan iconography.

JOYÀ reveals a world inhabited by fascinating people who work together to immortalize the love of life.

  • Languages:

    English and Spanish

  • Operation Days:

    Tuesday to Saturday

  • Check-In:

    Ticket office

  • Departure

    Lobby of your hotel

Total

$101.00 usd

per person

Adulto (10 + Years)

1

$0.00 usd

Menor (3 - 9 Years)

0

$0.00 usd

Secure and guaranteed payment

Total

$0.00 usd

prices

SHOW CON ASIENTOS PREMIUM, BEBIDAS & CANAPÉS NACIONAL

Martes 6:00 PM y 9:10PM; Miercoles a Sabado 8:00 PM
adult
$178.00
usd
minor
$89.00
usd
infant
N/A

EXPERIENCIA SHOW & CENA NACIONAL

Martes 6:00 PM y 9:10PM; Miercoles a Sabado 8:00 PM
adult
$243.00
usd
minor
$122.00
usd
infant
N/A

Tickets for Cirque du Soleil JOYÀ Show

Martes 6:00 PM y 9:10PM; Miercoles a Sabado 8:00 PM
adult
$101.00
usd
minor
$50.00
usd
infant
N/A

EXPERIENCIA VIP SHOW & CENA NACIONAL

Martes 6:00 PM y 9:10PM; Miercoles a Sabado 8:00 PM
adult
$326.00
usd
minor
$163.00
usd
infant
N/A

Included

VIP show and dinner

  • Welcome cocktail.
  • Three-course gourmet dinner.
  • Unlimited champagne during dinner.
  • Priority access.
  • Live music.
  • VIP service.

Show and dinner

  • Three-course gourmet dinner.
  • Half a bottle of Champagne per person.

Show with premium seating

  • 7 Canapes.
  • Half a bottle of Champagne per person.

Show only

  • Entrance to the show.
  • Options for table or high chair.

Not included

  • Transportation

recommendations

  • Arrive 30 minutes early to check in.
  • Extra money.

restrictions

No recording or filming equipment is allowed during the show.

notes

Formal dress code.

highlights

Please note that transportation is shared and makes a couple of stops along the way.

Cancellation policies

REFUNDS AND EXCHANGES.

You are responsible, before purchasing your tickets, to carefully review all aspects of the Show, its restrictions, date, time, prices, fees, location of the Show and seat selection and/or experience, since the Company will have no responsibility for the purchase of tickets with errors in any of the indicated elements. Except as specifically stated in the paragraph entitled “Cancelled and/or Postponed Shows” herein, no refund or exchange of Show tickets will be issued, no refund will be issued for loss, theft, destruction, errors in Show selection, any ticket element, damaged tickets or under any other circumstances, except in the limited cases explicitly described in this Agreement. In the event that a refund is appropriate, the Company’s administrative expenses and fees will be deducted from the refund amount. The ticket(s) cannot be exchanged for cash or for services other than those included in the experience, show or selected ticket.

CHANGES.

If you wish to make changes to the tickets purchased, you must go to the box office or call our Call Center so that they can provide you with additional information and check availability. The applicable rates for changes will be the following:

  1. Change of date or time of the Show. If the rate for the date or time of the Show to which you wish to make the change(s) is higher than the rate paid, you must pay the difference in rate. If the rate for the date to which you wish to make the change is lower, you may make the change, but no amount will be refunded. In both cases, if the date change is made less than one week in advance of the date of the purchased Show, you must pay the amount of MXN $400.00 (Four hundred pesos 00/100 M.N.).

  2. Change of seats, places and/or experience. In the event that the rate for which you wish to make the change is higher than the one already paid, you must pay the difference in rate; while, if the rate for which you wish to make the change is lower than the one already paid, you may make the change without the right to a refund of any amount.

ADMISSION TO THE SHOW.

Any person seeking entry to the Show must have a valid ticket to be entitled to entry to the Show and must present their ticket for inspection at any time upon request by Company personnel. Failure to present this ticket when requested may result in you being denied entry to the Show or being escorted out of the premises where the Show is being held. Readmission or re-entry to the Show is not permitted; if you voluntarily leave or are escorted out of the venue where the Show is being held, you will not be permitted to re-enter the Show.

DELAYS.

The Show begins promptly, except in special cases, in which case advance notice will be given, so latecomers may not be admitted until there is an intermission at the sole discretion of Company personnel. If you have purchased a ticket with dinner included, you must arrive at the venue at least one hour in advance. We will not be responsible if, as a result of your delay, you lose all or part of the items or amenities included in the ticket, so we recommend that you arrive at the Show location one hour before the start of the Show.

SECURITY INSPECTIONS.

In order to facilitate the safety and comfort of everyone, We reserve the right to conduct security searches of persons, clothing, bags and/or any other items upon entering and exiting the premises in general upon entering the Show, to confiscate any items that may cause danger or annoyance to other persons or that breach the Contract, applicable law or disrupt the Show or endanger attendees, including but not limited to: alcohol, drugs, controlled substances, cameras, video and/or audio recording devices or equipment, laser pointers, strobe lights, pyrotechnics, lighters, unopened cigarette packs, irritants (for example, artificial noisemakers), packages and containers; likewise, We reserve the right to deny admission and/or refund ticket prices if We have reasonable grounds to do so.

RIGHT TO CANCEL TICKETS, DENY ACCESS AND ESCORT YOU OUT OF THE SHOW AND/OR ITS VICINITY.

The ticket(s) purchased - which grant you a revocable right and therefore, admission to the Show and even to the vicinity where it is held - may be refused for security reasons at the sole discretion of the Company, its staff, agents, officials or representatives. In the event that any attendee to the Show exhibits behavior that is considered inappropriate or in breach of the rules, we reserve the right to refuse admission to the Show and, where appropriate, you will be escorted out of the Show or even the vicinity where it is held, immediately and without any right to refund. We reserve the right to refrain from processing any order received by you or to cancel any sale made between you and us due to suspected fraud or if the ticket requested by you is not or becomes unavailable.

CANCELED AND/OR POSTPONED SHOWS.

When a Show is cancelled or postponed, We may, at Our sole and exclusive discretion, offer an exchange or a refund. It is Your responsibility to check whether a Show for which You have purchased tickets is cancelled or postponed, so We will not be obliged to notify You of such a change. However, if a Show is cancelled or postponed, We will do Our best to inform You in advance either through Our Official Website or by email provided by You, about the procedures for making an exchange of ticket(s) or obtaining a refund. Therefore, it is important that You provide Us with Your correct contact details at the time of ticket(s) purchase. In no event will We be liable for travel or any other type of expenses incurred by You or any other person in connection with a cancelled or postponed Show.

RESTRICTIONS.

The following restrictions will apply to attendance at the Show and failure to comply with any of these may result in you being escorted out of the Show or even the general premises. All persons attending the Show are expected to comply with appropriate standards of behaviour and any person deemed to be behaving in a manner that is dangerous or unacceptable under applicable law or if so deemed by the Company or its staff will be denied access and/or expelled from the Show or the general premises, without the right to a refund. Persons over 3 (three) years of age attending a Show must be in possession of a valid ticket. Persons under 3 (three) years of age do not require a ticket for entry, however, their attendance at the Shows is not recommended. If you are attending with a child under 3 (three) years of age, the parent or legal guardian must sign a waiver of liability towards the Company for any eventuality that may arise due to the entry of the child under 3 (three) years of age to the Show. In any case and unless otherwise indicated, a person over 18 (eighteen) years of age must accompany persons under 14 (fourteen) years of age.

RECORDING, TRANSMISSION AND DISPLAY.

You agree not to record or transmit, or assist in the recording or transmission of, any description, report, image or reproduction of the Show. You agree that the Show for which you purchase tickets(s) is a public event, that your appearance and actions inside and outside the venue where the Show is being held are public in nature, and that you have no expectation of privacy in connection with your actions or conduct at the Show. You grant Us permission to use Your name, image, likeness, acts, attitudes, performance, appearance, movements and statements in any live or recorded audio, video, photographic exhibition or other transmission, exhibition, publication or reproduction made at the Show (whether before, during or after the performance or presentation) for any purpose, in any manner, in any media or context now known or hereafter developed, without further authorization or right to compensation to You or anyone acting on Your behalf.